There seems to be some trouble at the Russian cryptocurrency exchange – YoBit.net. Recently, there have been reports of users not being able to withdraw their bitcoin deposits or reach out to the platform’s customer care representatives. However, the nature and extent of problems are not yet known.
YoBit.net is a fairly new bitcoin and altcoin exchange. It was started in 2015 and since then the platform has been offering cryptocurrency trading services along with exchange services. It currently offers over 468 currency pairs on its trade engine. It also gives an option for altcoin developers to register their cryptocurrency on the site by paying a small amount. In addition to crypto-trading and exchange services, users can also gamble on YoBits.net. Some of the gambling games on YoBit.net includes DICE, lottery and other gambling games.
YoBit.net is not new to customer complaints. There are various complaints about the poor customer service offered by the company. According to reports, there are instances where people have expressed their doubts regarding the credibility of YoBit.net on various cryptocurrency forums.
Starting with Mt Gox, many cryptocurrency platforms have shut shop till date. This had led to people worrying about their digital assets saved on YoBit.net. Lack of proper response and customer support has made matters worse.
We hope that it is not a serious issue and YoBit.net will fix the platform soon. Being a Russian exchange followed by repeated calls for making bitcoin and other cryptocurrencies illegal by the country’s finance ministry has compounded the worries of its customers.
SiliconAngle, a tech blog reports the problem to be due to the platform’s growing pains and/or poor customer service. However, until the issue is resolved, it is advisable not to make huge transactions on the platform.